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To recover your user name, click the link titled Forgot your user name on the Reset Password page.We’ll send you an email with a link to reset your password. To reset your password, enter the email address you used when you created your account.To reset your password and/or retrieve your user name: Phone: 80 (US only) or 20 (outside the US).If you can’t recall the email address, or if you no longer have access to that email account, contact Customer Service: If you know the email address you used to register, go to Forgot User Name or Password. We can send you your user name and a new password to access your account. When I try to access AACT Member-Only Content with my ACS ID, I see a message that indicates I am not an AACT member. How do I get access to this content? AACT Member-Only Contentġ5. When I try to access ACS Member-Only Content with my ACS ID, I see a message that indicates my membership has lapsed. When I try to access ACS Member-Only Content with my ACS ID, I see a message that indicates I am not an ACS member.ġ4. How do I log in to the ACS Member SciFinder ® Benefit? ACS Member-Only Contentġ3. My ACS ID isn’t connected to my ACS or AACT member number.ĩ. What is the required format for my user name and password?Ĩ. How do I change my email address for my account/ACS ID?Ħ. I used Forgot User Name/Password, but I never received an email.ĥ. I cannot log in with my user name/password.Ĥ. The system doesn’t recognize my user name/ACS ID.Ģ.